It might come from your boss or a co-worker, a client or customer, perhaps even a … 7 Better Ways to Deal with Toxic People. ), you can send your response immediately. It allows a coworker to answer you when her workload or mood permit. Be helpful and courteous to the co-worker, even if he continues to be hostile. If your co-worker or boss is just on a rant with nothing important to say then don’t respond, as tempting as it may be to fire back. Resist the Urge to Respond. If you don't respond to his outbursts with anger of your own, instead responding with courtesy and kindness, the hostility might diffuse in a few days. I have received angry emails from my customers, my peers and my leaders through the years. Always remember, the email was written with the intention of making you angry and therefore, do not forget your email ethics at work. The same straightforward comments — that you are thinking about them and trying to help with the workload — should work fine. The co-worker may not be interested in being hostile if he can't get a negative response from you. It doesn’ t beg an immediate response, as a text seems to do. This kind of personality is difficult to communicate and work with but there’re some advices how to deal with a coworker who is out to get you. Today's Best Tech Deals. At some point or another, we’ve all had the misfortune of working with a passive-aggressive coworker. They can make me both angry and frustrated. The researchers also found that even a single act of support by a manager or co-worker towards the angered employee can improve workplace tension. The Right Way to Respond to a Nasty Email. If a coworker copies your supervisor on an email, instead of rolling your eyes, take a moment to think about your work, says Tulgan. ... 5 Ways to Answer a Backhanded Compliment. A hostile email may deserve a response, however, if it was cc’ed to others or has a lot of untrue information. To reply to an angry email, you need to be calm first. Email is not as intrusive as a voicemail or telephone call. Your first reaction upon reading an angry email might be to respond right away. Never give a sudden reply to an angry email. If you find someone rude to you, hard to respond and making your life at work a misery these are the first triggers of a hostile coworker. There are multiple studies showing about 50% of all emails are misinterpreted. Who is even worse than disrespectful coworker is a hostile one. Your response to this rude email will show whether you are a thorough professional or you still act on impulse. However, managing critical email conversations is even more difficult for those programmed to communicate via email. Commit to making it a good day, even when your co-worker is rude. Before you fire back a response, take a step back to cool off and gain some perspective. Email is a terrible way to communicate. 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