Simultaneously, the movement to the cloud is causing IT staff to evolve and plan for useful, adaptive, and scalable infrastructure management solutions. User setup is usually either an infrastructure or a Service Desk item (but the Service Desk often reports to infrastructure). Here are some examples of what I would consider infrastructure software versus business application software: That said, there is also some overlap between infrastructure and business application software. Once your hardware is racked, you can begin working on your network infrastructure: In the road analogy, the network infrastructure is the connected and configured set of physical devices that convey traffic along the infrastructure road. Learn about our premium resource and portfolio management platform, 10,000ft by Smartsheet. This programme develops and trains IT experts with state-of-the-art know-how. Try Smartsheet for free, today. The purpose of IT infrastructure management is to provide structure and control of the functions responsible for diverse technical operations which generally involve hardware, software, and networking in both physical and virtual environments. Many of these jobs handle functions that are considered infrastructure and cover different sub-functions of the infrastructure. Gartner defines IT infrastructure this way: IT infrastructure is the system of hardware, software, facilities, and service components that support the delivery of business systems and IT-enabled processes. Looking toward the future of integrated infrastructure management services and solutions, the trend continues towards the adoption of private, public, and hybrid cloud offerings to build new infrastructures, enhance current capabilities, or integrate with legacy systems. The very basic things any executive should know about IT infrastructure.Table of contents bellow. Beware: Do not confuse infrastructure software with business application software. Business application software is generally anything that enables business processes. Configuring the copier to relay email to the company email system for delivery enables an IT process. Network infrastructure involves all the interconnected hardware and internet components that must be configured to transport data and allow access into and out of your infrastructure. Industry analysts at Gartner Research predict an 18 percent growth in the global public service cloud market, and forecast that expenditures for 2017 will reach almost $250 billion. These assignments can be somewhat fluid. Here is a picture of the components that (IMHO) make up an IT infrastructure. As mentioned earlier, infrastructure management has evolved to include the true backbone of business, technology. This highlights that a firm foundation is needed to support a strong organizational framework. Joe Hertvik works in the tech industry as a business owner and an IT Director, specializing in Data Center infrastructure management and IBM i management. The network infrastructure is also connected to the internet and your Wide Area Network (WAN) through security servers\devices such as firewalls, edge servers, and telecommunication lines. This is referred to as IT infrastructure management. From core to cloud to edge, BMC delivers the software and services that enable nearly 10,000 global customers, including 84% of the Forbes Global 100, to thrive in their ongoing evolution to an Autonomous Digital Enterprise. All Rights Reserved Smartsheet Inc. Understanding Remote Infrastructure Management, How to Choose the Right IT Infrastructure Management Solution, IT Infrastructure Management for Healthcare, A Better Way to Manage IT Infrastructure and Operations with Smartsheet, Gartner Research’s IT Infrastructure and Operations Management Summit. 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